Frequently asked questions

Where is my data stored, and when is it deleted?

EU-region infrastructure; deleted automatically after a plan-based window (Free 7 / Pro 30 / Max 90 / Ultra 365 days).

Which EU grant programmes are supported?

Horizon Europe, Erasmus+, Interreg and Cohesion fund (ERDF/ESF+), including periodic, technical and deliverable reports.

Do you provide a VAT invoice?

Yes — VAT is handled at checkout and EU businesses can supply a VAT ID for reverse charge.

Can I cancel anytime?

Yes; monthly subscriptions, cancel any time. The free plan needs no card.

What if the extraction is wrong?

You review the generated report before downloading and can re-run with corrected or additional documents.

Related: Horizon Europe · Erasmus+ · Interreg · Cohesion (ERDF/ESF+) · Pricing

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